IT Solutions
Duroob Services
Unicenter delivers an all-encompassing scope of management capabilities to distributed eBusiness applications across large-scale, complex, and dynamic environments. It bridges today’s technology and the expanding infrastructure of the digital economy. Unicenter NSM revolutionizes eBusiness management by delivering predictive end-to-end management of eBusiness performance and dynamic visualization of the entire environment.
Consultancy solutions
|
Service Management It’s no secret that businesses depend strongly on the reliable and stable day-to-day provision of Information Technology (IT) systems and services. However, many IT organizations struggle with satisfying their business customers as they strive to balance the need for agility in responding to business demands with the need for standardization, efficiency and cost containment. In addition, communication issues between teams often plague IT organizations, as do disagreements about quality of service.
|
|
IT Sourcing & Shared Services Sourcing and shared services are increasingly applied today, ideally to pass the benefits of increased efficiency and reduced costs directly back to organizations. Sourcing and shared services are popularly utilized for both business processes and supporting processes, especially in Information Technology (IT) management, Finance and Human Resource activities.
|
|
Strategy & Governance In today’s globalized world, information technology (IT) has become one of the key contributing factors for top performing organizations in achieving their business objectives. However, the lack of understanding of IT in many organizations has become an inhibitor to an organization’s business performance, mainly due to the lack of knowledge in aligning business and IT strategy.
|
|
|
|
Enterprise Management Solutions
|
Unicenter® Network and Systems Management Unicenter Network and Systems Management (Unicenter NSM) simplifies and ensures the availability and performance of business critical processes. With CA Unicenter NSM, problems are prioritized based on their impact to the business, resulting in improved service levels, more efficient business processes and reduced downtime.
|
|
eHealth® Network Performance Manager It is a network performance management product that ensures the quality of service across your entire network. It allows you to manage a diverse collection of devices from numerous vendors, isolates the source of performance degradation, minimizes recurring WAN expenses, and provides detailed reporting.
|
|
SPECTRUM® SPECTRUM enables you to model and manage your Layer 2 and Layer 3 network for LAN, WAN, wired, wireless, physical and virtual networks—as well as the technologies and IP services provided over them. Patented root cause analysis and impact analysis technologies pinpoint the precise cause of problems, identify impacted users and recommend corrective actions to improve restoration time.
|
|
|
|
Service Management Solutions
|
Change, Configuration and Release Management With Change & Configuration Management (CCM), your business is able to set priorities, see the impact and control the entire change management process. Duroob unifies and simplifies every aspect of change management for hardware and software across mainframe, client and distributed systems. Duroob’s solution helps you implement ITIL®, CMMI and Six-Sigma best practices as you build standardized, repeatable processes. As a result, you are able to support increasing business demands while continuously improving IT services.
|
|
IT Asset Management IT Asset Management is designed to provide instant knowledge of what IT assets are deployed. It includes fully featured asset tracking capabilities to effectively address your business and IT requirements for compliance and optimization through automated discovery, hardware and software inventory, configuration management, software usage, software license management and reporting capabilities.
|
|
IT Client Management A single, unified solution, IT Client Manager provides fully automated features that help you streamline the processes of:
• Maintaining and tracking hardware and software inventory • Managing updates and patches • Configuring and migrating machines • Providing security and support for remotes systems and devices. |
|
Service Desk Management Optimize the effectiveness and responsiveness of your Support organization with Service Desk Manager, which helps automate knowledge management, interactive online support, self-service and advanced root cause analysis. Service Desk Manager is the most versatile, comprehensive IT support solution available to help unify and simplify IT Service Management.
|
|
Service Level and Catalog Management Service Level Management(SLM) is a unified solution that simplifies the process of negotiating, defining, managing and improving the quality of IT services at an acceptable cost to the business. An IT service catalog allows you to define and publish service offerings in business terms, with appropriate quality attributes. This solution can measure, manage and report on the overall IT service performance while at the same time provide operational transparency to demonstrate the business value that IT services deliver every day.
|
|
|
|
Security Solutions
|
Identity & Access Management Centralize and automate your users' identity life cycle—creation, modification and deletion—and ensure that only authorized users can access your critical IT resources. A complete IAM solution, supporting a wide range of IT environments—from the Web to the mainframe Modular design and component integration that provides easier and less costly administration and compliance. Nearly unlimited scalability and proven success in the largest and most complex IT environments in the world Extensive consulting services and demonstrated success in large-scale IAM deployments.
|
|
Security Information Management Security Management solutions deliver the flexibility required to align every aspect of your organization’s security issues with your business needs by automating, simplifying and streamlining processes and providing real-time visibility into the multitude of security events that occur daily in your business environment—enablingthe right response at the right time. Your organization quickly achieves operational efficiencies, reduces costs and mitigates risk while helping to ensure compliance with governmental or industry regulations.
|
|
Mainframe Security Security is a major concern for all organizations today. It is essential to make sure the right people have access to the right data. Without the appropriate security measures in place, you might find someone destroying your valuable data, or selling your company's secrets to your competitors or someone invading the privacy of others. While mainframe security is generally considered more secure than other platforms, the creation of a more open infrastructure exposes the enterprise to unprecedented security threats.
|
|
Threat Management The Threat Management solution is a comprehensive set of tools for endpoint and gateway threat protection. Components include combined anti-virus and anti-spyware software, a content filtering gateway, and an intrusion detection and prevention system integrated with a software firewall. Designed to complement one another, these tools use common or similar web-based consoles for easy administration. They offer robust reporting capabilities and the broadest language and endpoint platform support in the industry. By consolidating threat management under a single intuitive interface, you reduce the risk of successful attacks and improve the risk profile of your entire organization. Service interruptions are avoided, critical information assets are protected and service continuity is assured. By dispensing with multiple point solutions, you reduce administrative overhead and save time and money. Having such a powerful threat management system in place can also help with regulatory compliance.
|
|
|
|
Storage solutions
|
Mainframe Storage Mainframe Storage unifies major storage management operations by automating critical monitoring and analysis of DASD, Tapes, Robotics and Virtual Tape Systems, and Tape Management Systems. It ensures continuous job processing by preventing out-of-storage conditions, delivers the broadest storage support possible in a consolidated solution that is easy to use, and gives you flexibility to select the “best” storage technology for your environment without restrictions or vendor lock-in.
|
|
Recovery Management Recovery Management solution delivers a unique combination of flexible and modular products provide comprehensive data protection and recovery. A unique features like disaster recovery testing ensure the recoverability of your critical applications and ensure the protection and recoverability of — and uninterrupted access to — the important data and information that drives your business with CA's recovery management solution.
|
